Overviews & Articles
Case studies, white papers, articles, and more

Call Delivery Brain Food

published works

Call delivery collateral representative of our work across clients and industries
Call Labeling Industry White Paper
Call Labeling Whitepaper

An overview of call blocking and labeling's impact to call centers and legal call originators who use the voice channel to engage in customer communications.

Branded Calling Solution Overview
Branded Calling One-Page Overview by Numeracle

This overview highlights the benefits of implementing a branded calling solution. Elevate your calls from negative, to unknown, to instant recognition.

Numeracle Client Case Study
Numeracle Client Case Study

With support of one of our BPO partners, we measure live connect rates of 3 clients 90 days pre- & post- Verified Identity™ certification and phone number registration.

Numeracle One-Page Overview
Numeracle One Page Company Overview 2021

Introduction to who we are, our solutions, our advocacy within the industry, our partners, and our mission to return trust to customer communications.

Branded Calling Solutions Across Wireless Platforms & Providers
Numeracle's Branded Calling Solutions Across Wireless Platforms & Providers Matrix

This matrix reflects branded calling capabilities made possible through RCD technologies, displayed on wireless devices. This matrix does not reflect caller name presentation to wired/landline devices.

Call Blocking, Labeling & Caller ID Across Wireless Carriers
Call Display Matrix

This matrix compares automatic call blocking, the differences in call labeling categories and display, caller ID name presentation, and more, across the top 4 wireless carriers.

Best Dialing Practices & Call Labeling Mitigation to Improve Telesales KPIs
Numeracle Case Study

We demonstrate the need for actionable data for preserving the use of the voice channel. Best dialing practices were added to call labeling mitigation to improve sales per hour by 33%.

Collections Industry Caller Reputation Benchmark Report
Collections Benchmark Report

With participation from 5 CRC member collection agencies, we provide statistics on the average percentage of phone numbers labeled as 'Scam' and 'Spam' by call labeling analytics.

Certification and Registration
Certification & Registration

Overview of our Verified Identity certification, phone number registration, and ongoing monitoring & tracking of  number labeling data via the our online portal.

OUR VOICE

Thought leadership content quoting, featuring, or co-authored by Numeracle
Video Library

Hear directly from members of the Numeracle team on call labeling, STIR/SHAKEN, and more.

Insights Blog

To learn more about our favorite topics related to call delivery, check out the Numeracle blog.

News & FCC

Numeracle press releases, Ex Parte communications and reply comments to the FCC.

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