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Improving Outreach Success by Remediating Negative Call Labels

After 2 years, we've revisited our remediation cases and how ongoing correction helps maintain healthy number reputation, positively impacts contact rates, and improves overall call delivery and brand reputation.
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About this Study

Are your contact rates being impacted by incorrect Spam of Fraud labels?
Numeracle’s Entity Identity Management (EIM) Platform monitors the status of phone numbers and completion of successful remediations across the wireless ecosystem.

By comparing status reports from 2024 to prior years, we evaluated the impact of remediation before and after correcting negative labels and investigated quarterly trends.
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Nothing Else Matters If They Don't Answer

Successful outreach over the phone can be a challenge when numbers are labeled as Spam, a Scam, or a Fraud.

These negative labels significantly reduce the likelihood of your calls being answered.

Impact to KPIs: Report

Compare the successes of calls before and after spam and scam labels were remediated, including the % of remediations relative to phone numbers registered, success rates, average days to resolve labeling, and impact to contact rates.

Remediations On The Rise

With remediation levels almost doubling in two years, it’s clear the battle to correct labeling issues for legal business is still very much alive and an essential component of outbound dialing.

Protect & Improve Calls

With our platform, remediation starts on day one and continues proactively so managing negative labels doesn't interfere with your overall contact strategy.
It starts with an insight
Ready to take control of how your identity is presented to consumers? 
Are you curious about how your calls are being labeled? Maybe you know you have a problem and don't know where to start?

Contact us today and take the first step towards high quality and trusted connections.
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