Why Our Clients Choose Us
The advocacy we engage in at the federal, regulatory, and industry level on our clients' behalf extends into sharing deeper knowledge around industry changes that will impact your business, inclusive of the preparedness we bring you that others can't match.
We have been preparing for STIR/SHAKEN call authentication all along. We are the only provider with a compliance-based KYC process that allows legal callers to voluntarily disclose their identity and validate that you and you alone are authorized to use the designated set of phone numbers identified.
Beyond providing visibility into phone number labeling events on a weekly basis, we will work closely with you to correct those negative labels, as opposed to just reporting on their existence.
Our transparency and passion to protect our clients’ identities from being abused or misrepresented sets us apart from the competition.
We are the only provider to couple an identity-centered approach with additional spoofing protection, powered by YouMail, to ensure your identity is not being used outside of your authorization.
We are very competitively priced amongst our competitors and will work closely with you to identify a structured program and cost plan that is in alignment with your business model.
The Markets We Serve
Who we serve
BPO's & Contact Centers
Positive brand reputation is key to a successful interaction to any business connecting with consumers via phone. Brands who want to ensure their calls are not improperly represented as Scam, Fraud, or Spam calls, and who want to take proactive measures to monitor their phone number reputation and have a direct path to improve the consistency of labeling, work with Numeracle.
Outsourced contact centers have the tremendous responsibility of delivering communications campaigns on behalf of a diverse client base. Call center partners looking to employ the best technologies in the market to ensure their customers' communications are delivered as successfully as possible, with the ability to prevent and address improper blocking and labeling, improve the display of caller ID consistency, and consult customers on best dialing practices to comply with the evolving ecosystem, work with Numeracle.
Voice service providers looking to provide a full suite of tools to differentiate amongst the competition need to understand and provide a solution to the current problems of their customers, such as erroneous call blocking and labeling, as well as provide for future technologies, such as STIR/SHAKEN. Voice Service Providers who not only want to solve the today problem of negative call reputation for their customers, as well as provide a robust entity identity vetting solution to solve for the upcoming STIR/SHAKEN authentication and due diligence requirements to keep bad actors off the network, work with Numeracle.
Our commitment to you
Our Client Engagement Team
The people behind our platform don’t just stay there. Our Client Engagement Team will continue to work alongside you, providing Number Health Checks, remediating any spam labeling that may occur when possible, and updating the metrics on your registered numbers on a weekly basis to provide ongoing visibility.
Negative labeling on numbers (pre-registration) impacts 10%+ of the average brand’s phone numbers. Once registered with Numeracle, we see this number reduced to less than 2%. We work with our clients to address the remaining 2% negatively labeled through remediation efforts, placing numbers at rest, adding additional numbers, consulting on dialing practices, etc.
Our team has achieved a high success rate in number remediation, with over 9,000+ phone numbers appealed to date, our clients renew their policies with us year after year.
Collaboration Across the Industry
For solution providers, business process outsourcing organizations, call centers, and service providers who support the call delivery of many
clients, helping them achieve the highest success in call delivery and contact rates is key.
We are proud to extend the Numeracle solution through our Partnerships directly to their clients. With our partner's list continuously growing, we pride ourselves in finding new paths to innovative solutions and thought leadership that we can extend to you.
For a full list of who we partner with, scroll through our Partners Page
, and reach out if you'd like to become one.
It starts with an insight
Ready to take control of how your calls and messages are presented to consumers? Start a conversation with us today.