If you're a business that places outbound calls — like a call center, BPO, or enterprise brand — you don’t directly implement STIR/SHAKEN. Instead, your voice service provider (VSP) is responsible for authenticating your calls on your behalf.
However, your ability to display Caller Verified indicators (e.g., green checkmarks or branded caller ID) still depends on:
Learn how Numeracle helps enterprises display verified calls
As a VSP, you're on the front lines of STIR/SHAKEN compliance. You must:
Failing to properly identify the calling entity or ensure attestation integrity can result in blocked calls, lower delivery rates, or reputational damage.
Discover how Numeracle enables trusted call delivery for providers
Numeracle, alongside Comcast, Twilio, Everbridge, and NetNumber, made telecom history by completing the first-ever telephone call powered by authenticated Caller ID and Rich Call Data (RCD) using the STIR/SHAKEN framework.
This pioneering proof-of-concept used RCD PASSporT technology to: