Twitter launched "Twitter Verified Organizations" to enable organizations to manage their account verification, but it depends more on willingness to pay for the verification status than security.

We’re familiar with the concept of Know Your Customer, but brands, enterprises, carriers, and analytics engines should know who is claiming to represent legal callers. It's time to Know Your Vetter.

Many businesses are under the impression that they won't be mislabeled as a Spam call because they're calling existing customers and not leads lists, but this couldn't be further from the truth.

The January 2023 Remediation Report reports new monthly records and predicts increasing frequency of negative call labeling events as analytics algorithms continue to change.

The FCC issued notices to major voice service providers to cease and desist from carrying suspected illegal robocall traffic, signaling a wake-up call for providers to consider KYC more seriously.

Do you know if your calls are ringing through as Spam or Scam and preventing you from reaching your customers? Learn why this happens and how Numeracle is leading the way toward correcting it.

Numeracle achieves a new yearly record for correcting improper call labels on behalf of our customers, emphasizing the importance of remediation solutions to improve number reputation.

Misleading, costly, and short-term solutions that try to avoid filtering and spam blocking by spreading out calling traffic could lead to poor number reputation and upends robocall mitigation efforts.

Healthy number reputation starts with a good dialing strategy. If you're manually dialing or using an auto-dialer, these best practices ensure you're respectfully engaging with your called parties.

The FCC takes enforcement action against a non-compliant provider for failing to meet robocall mitigation requirements and proves why global enforcement is so difficult.

Analytics engines have made an update that impacts the way certain calls display on incoming call screens using a call intent label instead of a name or number.

With the changes to Blue Checkmark Verification made by Elon Musk, verification is now driven by monetization instead of truth and transparency.

Part III of our Call Delivery FAQ series is on the heavy-hitting questions we get asked about branded calling and myth-bust some of the marketing ploys you may see that are overpromising the solution.

The FCC's proposed Notice of Inquiry (NOI) regarding the adoption of STIR/SHAKEN on non-IP networks supported by Chairwoman Rosenworcel and calls for further regulatory action to combat robocalls

Numeracle's VP of Trust Solutions, Sarah Delphey, discusses building and implementing a trust framework emphasizing Know Your Customer (KYC) practices for authenticated identity information.

Apple's iOS 16 software update takes a step backward in providing authenticated caller information and caller name display for incoming phone calls to their devices.

Not sure which solution provider is right for your business? We've put together the ultimate guide so you know what you should be asking potential vendors to help you find the right solution.

Exploring the lack of trust in phone calls within the automotive industry, especially in the wake of regulations against auto warranty scam calls, to protect dealerships and consumers.

Numeracle's Distinguished Technical Staff Member discusses his role in the development of call authentication technologies and standards and how it informs his role at Numeracle

Part II of our Call Delivery FAQ series focuses on the importance of healthy number reputation alongside best practices for setting up your outbound communications and campaigns for success.

Part one of our ongoing Call Delivery FAQ series focuses on the questions we get asked every day on all things STIR/SHAKEN and call attestation levels.

With the FCC's recent rulings for gateway providers to adopt robocall mitigation requirements, will this actually help foreign-originated robocall traffic decrease? How are gateway providers reacting?

Rebekah Johnson joins Doug Green of Telecom Reseller for a podcast episode discussion on some misconceptions of branded calling and security considerations in keeping this tech out of the wrong hands.

Maintaining a healthy phone number reputation is the answer within the big picture of your overall dialing strategy and the cornerstone to protecting your brand identity.

Before branded calling can be successfully implemented on a large scale, we need to address potential vulnerabilities in identity security to ensure we can reach consumer and enterprise trust.

Founder and CEO, Rebekah Johnson, discusses her calling to protect consumer and enterprise communications through Numeracle and her leadership within the Enterprise Communications Advocacy Coalition.

Understanding the key differences, limitations, and uses of Caller ID, CNAM, and Rich Call Data (RCD) for Branded Calling as they relate to the history and future of trusted caller identity.

Peter Licata, Numeracle's President, discusses how to build meaningful partnerships and client relationships and how to leverage a partner network to enter new markets.

Capitol Hill responds in support of the FCC's proposals to combat foreign-originated robocalls entering the U.S. and push for more immediate action for gateway providers to implement STIR/SHAKEN.

Main points, highlights, and approved policy changes of the Secure Telephone Identity Governance Authority 2021 STIR/SHAKEN Report

Kicking off the series is Joe Galvin, our VP of Client Engagement, to discuss the value of Number Reputation on brand management and best practices for successful customer communications.

After closely monitoring the steadily increasing numbers in the Robocall Mitigation Database, a new milestone of 7,000 implementations has been reached as the FCC continues to expand recquirements.

Canada takes its first steps towards combatting illegal robocalls and call spoofing by implementing a phased version of STIR/SHAKEN and aims for successful cross-border communications with the US.

Numeracle wraps up Season One of the Tuesday Talks podcast with its 20th episode! The finale recaps 2021 regulatory and technology highlights and predictions for what may be in store for 2022.

Published by Forbes Technology, this article written by Numeracle's Chief Product Officer, Anis Jaffer, explores how branded calling solutions work and the need for authenticated branded assets.

With the FCC's new focus on gateway providers as the point of entry for illegal robocalls originating abroad, we explore how cross-border call delivery can be made successful through STIR/SHAKEN

Listen to our Founder & CEO, Rebekah Johnson, discuss the Numeracle Implementation Report on the Telecom Reseller Podcast, hosted by Doug Green.

Numeracle debunks the myth that implementing STIR/SHAKEN would solve all of your call blocking and labeling issues for you. Read to learn why you still need reputational analytics for call delivery.

The September 28th STIR/SHAKEN Implementation Deadline to have filed within the Robocall Mitigation Database has passed, so we analyzed how many providers are in the Database pre and post deadline.

With a day left until the September 28 STIR/SHAKEN Deadline, we dove into the Robocall Mitigation Database to analyze the current count of those who have implemented and what may happen post-deadline

For PACE Community Insights, Numeracle and Avantive Solutions leadership discussed RCD technology, its reach, and the benefits of implementing a branded calling solution.

Numeracle presented with Aegis Mobile at the SIP Forum 2021 STIR/SHAKEN Virtual Summit to discuss the ongoing need for KYC and what to expect post-June 30th.

Cross-industry team, including Numeracle, completes the first standards-based wireless call to combine authenticated Caller ID and Rich Call Data

A Robocall Mitigation Solution to protect subscribers from unwanted robocalls or spoofed calls, improve service quality, eliminate costs and complaints, and manage risk.

To kickstart our next chapter of growth, Alexander Carter joins Numeracle as VP of Business Development.

Q&A Interview Presented by Somos: Delivering Trust and Added Value to Consumers Part Three

As part of implementing the STIR/SHAKEN framework, providers are required to register their status or Robocall Mitigation Plan within the Database to reduce the trafficking of illegal robocalls.

With the June 30th, 2021 STIR/SHAKEN deadline right around the corner, here are all the facts you need to know about the authentication framework and the Robocall Mitigation Database requirements.

What it takes to authenticate a call within the STIR/SHAKEN framework, from origination and attestation to termination and the checkmark.

This customer testimonial explores how MedicareInsurance.com utilized Numeracle to improve the integrity of its business communications.

In this podcast, Numeracle’s Rebekah Johnson and Fonative’s Steve Smith discuss the landmark FTC order setting a new precedent for due diligence. The describe the impact of ruling on carriers (...)

We all know what “Caller ID” is, but when you take a step back to consider the “identity” behind the “identification” things get more interesting.

For those of you focused on Caller ID strategy, we have good news. Numeracle Verified Identities' Calling Names can now be displayed on T-Mobile.

The enterprise identity must be elevated to "Verified Caller" to bridge the gap between the enterprise caller and the point of entry to STIR/SHAKEN call authentication (...)

As the industry prepares for STIR/SHAKEN, we discuss how a "Know Your Customer" process will enable trusted entities to deliver authenticated calls. We explore how this impacts the VSP and (...)

Our review of call blocking, labeling, filtering, and screening technologies available from multiple carriers and device manufacturers.

As remote work continues, we've found the "call me" feature of many popular conference solution providers rings as “Potential Spam” to join a meeting.

Spam vs Scam … oh, the difference one letter makes when it comes to how your calls are being perceived and presented to consumers.

The Pallone-Thune TRACED Act, bipartisan legislation designed to crack down on unlawful robocalls to consumers, has mandated STIR/SHAKEN, which will have repercussions across all areas of (...)

The newest bipartisan robocall bill was released by Congress and looking favorable to pass quickly. Check out our video interview on the subject.

Call blocking and labeling, new robocall legislation, STIR/SHAKEN, Apple iOS 13: learn how all of this impacts your contact rates.

Apple's iOS 13 software update comes with new features to send unknown callers to voicemail.

51 state attorneys general and 12 major phone companies just announced collaboration to curb illegal robocalls.

The story of call labeling technologies, deconstructed to explore differences between carrier, analytics, and app providers.

STIR/SHAKEN, it's not a silver bullet solution, but it is an important commitment to the ongoing validity of the voice channel. We discuss what it is and isn't, and what the framework seeks to (...)

Not all unknown calls are unwanted, not all unwanted calls are robocalls, not all robocalls are illegal.

The blocking of all robocalls shows a lack of understanding for consumer preference on wanted communications and robocall identification technologies.

What these newly proposed regulations mean for collections communications.

Call center industry veteran, Joe Galvin, joins the Numeracle team to head up the Client Engagement organization!

Reintroduced by Rep. Frank Pallone, the Stopping Bad Robocalls Act is another attempt to strengthen the TCPA and the FCC’s fight against “robocalls.”

We attended SIPNOC 2018, the SIP Forum’s “SIP Network Operators Conference," last week. Here's what we thought.

When legal calls aren't able to properly 'get through,' consumers are at risk of missing wanted, life-saving, and critical calls.

Debate over the definition of the word "robocall" is key to finalizing restrictions of how "robocalls" may continue to be originated.

Fraud. Scam Likely. Spam. If you’re a business using the voice channel to connect with consumers, these are the labels being displayed when you call.