Numeracle's Insights Blog

Stay up-to-date with industry activities, emerging technologies, regulatory matters, upcoming deadlines, call blocking & labeling, STIR/SHAKEN, caller ID, branded calling, and so much more!

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April 26, 2023

Elevate Your Identity: How to Set Yourself Apart From The Bad Actors

The telecom landscape is facing challenges from bad actors who engage in illegal and unwanted traffic, making it more important for businesses to take proactive steps to set themselves apart.

August 29, 2023

Are Misleading Call Intent Labels Costing Your Business?

Call intent labeling can serve as a vital guide, enabling users to discern the nature of incoming communications from potential spam to unwanted.

July 27, 2023

A Reminder to Rethink Number Rotation Solutions

Relying on number rotation to address call labeling is expensive, hard on resources, and gives call recipients no ability to establish trust in calls.

July 13, 2023

Empowering Customers with the FCC’s Complaints Data Center Information

Our upcoming portal feature, downloadable reports from the FCC Consumer Complaint Data Center, empowers Numeracle customers with more information.

July 13, 2023

Retail: Are You Being Mistaken as “Spam”?

For retailers, reducing friction while enhancing brand identity and customer experience is a balancing act that falls apart if calls are sent as spam.

June 30, 2023

Utilizing an Entity Identity Management™ Platform to Manage KYC for Service Providers

The real-world example of how Numeracle's Entity Identity Management platform can be used by organizations to improve and successfully manage KYC.

June 23, 2023

Bringing Purpose to STIR/SHAKEN Through Identity With KYC – A Recap

There are, in fact, KYC standards, you should be adopting them, and there is a defined process available to you today.

June 21, 2023

Empower & Protect with Entity Identity Management

The need for trust in communications is encouraging businesses to protect and actively manage their calling identity with on-demand data.

June 14, 2023

Have You Done the Math?

Are you currently evaluating how to add a branded calling solution to your calling strategy? Here's how to make sure you're not overspending.

June 8, 2023

Can You Handle Managing Your Spam Labeling Issues on Your Own?

Managing the reputation of your numbers is hard and time-consuming. Learn what it takes to monitor your numbers and the lengthy remediation process.

May 31, 2023

Overcoming Spam Labeling: How Numeracle Empowered MarketWise Calls

MarketWise Solutions' success story: Overcoming incorrect spam labeling challenges and enhancing number reputation with Numeracle.

May 26, 2023

The True Cost of “Real-Time” Monitoring

One of the biggest misconceptions we hear a lot today is the promise of “real-time” data monitoring. What does that mean, and how real-time is it?

April 4, 2023

Twitter Launched Verified Organizations, But Does It Verify Anything?

"Twitter Verified Organizations" enables organizations to manage their account verification, but it depends more on willingness to pay than security.

March 28, 2023

Introducing KYV: Know Your Vetter

Brands, enterprises, carriers, and analytics engines should know who is claiming to represent legal callers. It's time to Know Your Vetter.

March 17, 2023

True or false? Getting labeled Spam or Scam only affects cold-calling campaigns

Many businesses are under the impression that they won't be mislabeled as a Spam call because they're calling existing customers and not leads lists.

February 10, 2023

The January 2023 Remediation Report: The Record-Breaking Continues

The Jan 2023 Remediation Report reports new monthly records and predicts increasing frequency of call labeling events as analytics algorithms change.

December 5, 2022

Dialing Strategies to Protect your Phone Number Reputation

Healthy number reputation starts with a good dialing strategy. These best practices ensure you're respectfully engaging with your called parties.

November 11, 2022

From ‘Authentic, Notable, and Active,’ to ‘Phone, Credit Card, and $8 a month’

With the changes to Blue Checkmark Verification made by Elon Musk, verification is now driven by monetization instead of truth and transparency.

November 11, 2022

Analytics Engines Update Call Intent & Identity Display for Incoming Calls

Analytics engines have made an update that impacts the way certain calls display on incoming call screens using a call intent label.

September 13, 2022

Smart Shopping: The Ultimate Vendor Evaluation Checklist

Not sure which solution provider is right for your business? We've put together the ultimate guide to help you find the right solution for you.

August 5, 2022

The Inside Scoop on Call Delivery: Part II

Part II of our Call Delivery FAQ series focuses on the importance of number reputation and best practices for setting up call campaigns for success.

June 23, 2022

Reinventing “Caller Identity” with Rich Call Data, Podcast

Rebekah Johnson joins Telecom Reseller for a discussion on some misconceptions of branded calling as well as security considerations.

April 21, 2022

Trust in Branded Calling… Are we there yet?

Before branded calling can be implemented on a large scale, we need to address potential vulnerabilities in identity security to ensure trust.

March 15, 2022

What’s in a Name? Is it Caller ID, CNAM, or RCD?

Understand the differences, limitations, and uses of Caller ID, CNAM, and Rich Call Data (RCD) for Branded Calling as they relate to caller identity.

January 26, 2022

Numeracle's STIR/SHAKEN Implementation Report Part III

Closely monitoring the steadily increasing numbers in the Robocall Mitigation Database, a new milestone of 7,000 implementations has been reached.

October 18, 2021

STIR/SHAKEN didn’t stop your Spam labeling, did it?

Numeracle debunks the myth that implementing STIR/SHAKEN solves all call blocking & labeling issues for you but you still need reputational analytics.

October 6, 2021

Numeracle’s STIR/SHAKEN Implementation Report: Part II

The September 28th STIR/SHAKEN Implementation Deadline to have filed within the Robocall Mitigation Database has passed, where does the count stand?

September 21, 2021

Numeracle’s STIR/SHAKEN Implementation Report

Before the September 28th deadline, we dove into the Robocall Mitigation Database to analyze who has and has not fully implemented STIR/SHAKEN.

August 19, 2021

A Conversation on Branded Calling

For PACE Community Insights, Numeracle and Avantive Solutions leadership discussed RCD technology and the benefits of implementing a branded calling.

July 23, 2021

STIR/SHAKEN Virtual Summit Webinar Recap

Numeracle presented with Aegis Mobile at the SIP Forum 2021 STIR/SHAKEN Virtual Summit to discuss the need for KYC and what to expect post-June 30th.

July 16, 2021

Caller Identity: Vetted, Verified, Branded, Displayed

Cross-industry team, including Numeracle, completes the first standards-based wireless call to combine authenticated Caller ID and Rich Call Data

July 13, 2021

Spoof Protection with the Help from YouMail

A Robocall Mitigation Solution to protect subscribers from unwanted robocalls or spoofed calls, improve service quality, eliminate costs and complaint

July 5, 2021

Q&A Interview Presented by Somos: Delivering Trust and Added Value to Consumers Part Three

January 28, 2021

Restoring Confidence to Outbound Calling

This customer testimonial explores how MedicareInsurance.com utilized Numeracle to improve the integrity of its business communications.

October 9, 2020

Podcast: KYC, Know Your Customer

In this podcast, Numeracle’s Rebekah Johnson and Fonative’s Steve Smith discuss the landmark FTC order setting a new precedent for due diligence.

August 13, 2020

Why Your “Calling Identity” Matters

We all know what “Caller ID” is, but when you take a step back to consider the “identity” behind the “identification” things get more interesting.

July 1, 2020

Elevating the Enterprise to “Verified Caller” in STIR/SHAKEN

The enterprise identity must be elevated to bridge the gap between the enterprise caller and the point of entry to STIR/SHAKEN call authentication.

April 21, 2020

Call Labeling’s Latest Disruption: the Remote Conference Solution Call Back

As remote work continues, we've found the "call me" feature of many popular conference solution providers rings as “Potential Spam” to join a meeting.

March 5, 2020

Understanding Spam Labeling

Spam vs Scam … oh, the difference one letter makes when it comes to how your calls are being perceived and presented to consumers.

October 4, 2018

Do you know how your calls are being labeled across the network?

Fraud. Scam Likely. Spam. If you’re a business using the voice channel to connect with consumers, these are the labels being displayed when you call.

October 10, 2018

Legal calls vs illegal calls: who’s calling the shots?

Debate over the definition of the word "robocall" is key to finalizing restrictions of how "robocalls" may continue to be originated.

November 2, 2018

What’s the cost of a missed call?

When legal calls aren't able to properly 'get through,' consumers are at risk of missing wanted, life-saving, and critical calls.

December 18, 2018

A meeting of the anti-robocall minds: SIPNOC 2018

We attended SIPNOC 2018, the SIP Forum’s “SIP Network Operators Conference," last week. Here's what we thought.

March 5, 2019

The Stopping Bad Robocalls Act: Deconstructed

Reintroduced by Rep. Frank Pallone, the Stopping Bad Robocalls Act is another attempt to strengthen the TCPA and the FCC’s fight against “robocalls.”

May 16, 2019

FCC’s Default Robocall Blocking: Bold or Blind?

The blocking of all robocalls shows a lack of understanding for consumer preference on wanted communications and robocall identification technologies.

June 5, 2019

Call blocking and labeling: technology only as strong as its weakest link

Not all unknown calls are unwanted, not all unwanted calls are robocalls, not all robocalls are illegal.

July 11, 2019

SHAKEN/STIR: A Step Toward Returning Trust to Incoming Calls

STIR/SHAKEN, it's not a silver bullet solution, but it is an important commitment to the ongoing validity of the voice channel.

August 20, 2019

Scam, Fraud Alert, Spam Likely, Nuisance Caller, etc.

The story of call labeling technologies, deconstructed to explore differences between carrier, analytics, and app providers.

August 28, 2019

8 anti-robocalling principles from 51 AGs to 12 major carriers

51 state attorneys general and 12 major phone companies just announced collaboration to curb illegal robocalls.

October 16, 2019

Why it’s getting tougher and tougher to connect with your consumers

Call blocking and labeling, new robocall legislation, STIR/SHAKEN, Apple iOS 13: learn how all of this impacts your contact rates.

December 6, 2019

Video: The Pallone-Thune TRACED Act

The newest bipartisan robocall bill was released by Congress and looking favorable to pass quickly. Check out our video interview on the subject.

May 1, 2020

Unanswered Calls Across Devices

Our review of call blocking, labeling, filtering, and screening technologies available from multiple carriers and device manufacturers.