Partnering with Avantive Solutions, this case study highlights the benefits of adding rich call data to branded calling campaigns.

An overview of call blocking and labeling's impact to call centers and legal call originators who use the voice channel to engage in customer communications.

This overview highlights the benefits of implementing a branded calling solution. Elevate your calls from negative, to unknown, to instant recognition.

With support of one of our BPO partners, we measure live connect rates of 3 clients 90 days pre- & post- Verified Identity™ certification and phone number registration.

Introduction to who we are, our solutions, our advocacy within the industry, our partners, and our mission to return trust to customer communications.

This matrix reflects branded calling capabilities made possible through RCD technologies, displayed on wireless devices. This matrix does not reflect caller name presentation to wired/landline devices.

This matrix compares automatic call blocking, the differences in call labeling categories and display, caller ID name presentation, and more, across the top 4 wireless carriers.

We demonstrate the need for actionable data for preserving the use of the voice channel. Best dialing practices were added to call labeling mitigation to improve sales per hour by 33%.

With participation from 5 CRC member collection agencies, we provide statistics on the average percentage of phone numbers labeled as 'Scam' and 'Spam' by call labeling analytics.

Overview of our Verified Identity certification, phone number registration, and ongoing monitoring & tracking of  number labeling data via the our online portal.