Industry and regulatory efforts to protect consumers from unwanted and illegal robocalls have resulted in the introduction of call blocking and labeling technologies. This has resulted in the significant decline of contact rates, customer experience, and revenue for legal businesses improperly classified as 'Scam,' 'Spam,' or 'Fraud' calls.
By working together with the top wireless carriers, analytics companies, device manufacturers, app developers, and vetting and authentication authorities, we provide a single path to protect your calls from improper blocking and labeling events and prepare for the identity verification requirements of STIR/SHAKEN.
We stay up-to-date with the latest innovations in the telecom ecosystem to ensure our customers are always ready. With each branded calling partner we work with, we are developing ways to bring rich call data (RCD) solutions to callers. Increase engagement and contact rates, and restore transparency to your calls when your customers know who is calling and why.
Establish your status as a Verified Identity™ through our compliance-based Know Your Customer process to vet and validate the legitimacy of your calling identity and establish trust in your brand.
Register phone numbers across wireless carriers & analytics partners via our online portal to monitor potential improper labeling, take corrective action to improve brand reputation, and lift contact rates.
The industry is now in the execution phases of STIR/SHAKEN deployment and Robocall Mitigation Plan fulfillment with service providers having the responsibility of vetting and validating the authenticity of the callers originating traffic on their networks.
Extend rich call data assets like Caller ID Name, branded logo, and a custom call reason to calling campaigns to enhance customer relationships with your brand with instant recognition and give customers the confidence they need to answer your calls.
The September 28th STIR/SHAKEN Implementation Deadline to have filed within the Robocall Mitigation Database has passed, where does the count stand?
Before the September 28th deadline, we dove into the Robocall Mitigation Database to analyze who has and has not fully implemented STIR/SHAKEN.
For PACE Community Insights, Numeracle and Avantive Solutions leadership discussed RCD technology and the benefits of implementing a branded calling.
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