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Comprehensive Entity Identity Management™ For Enterprises

Enterprise Solutions
Entity Identity ManagementTM to ensure you're able to successfully reach your customers and elevate your brand identity for a lasting, protected, impression.
Brand Identity and Enterprise Solutions by Numeracle. Protect Your identity & enhance your brand while you reach your customers.
Entity Identity ManagementTM PLatform

How Entity Identity ManagementTM Works

A technology platform to vet and validate your calling identity, associate your phone numbers, correct spam labels, monitor call delivery, and enhance your calls with branded elements.

Image of a phone that has a picture in it of a man using his fingertip/identity to unlock possibilities
Step 1

Verified Identity

Vet and validate your identity as a legal caller across the network to protect your brand from fraud.
Read Scam or Fraud screenshot on a phone
Step 2

Number Reputation

Register your phone numbers to prevent and correct spam and scam labels with full campaign management.
NUMERACLE 2023; Smart Branding Solution
Step 3

Smart Branding

Once your calls are protected, add on protected branded assets to selected calls and campaigns.

Certification of Identity for STIR/SHAKEN Compliance

Achieve Verified Identity™ Status with our KYC PRocess

Protect your calling identity to ensure that you and you alone are registering phone numbers to your brand name.

Our compliance-based certification process vets and validates your identity and associates it with the phone numbers you use in your outbound dialing.

We have developed this essential Know Your Customer (KYC) process to make sure NO other unauthorized organizations or individuals are able to register phone numbers in your name for their own use.

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The essential first step

Verifying your identity is the foundation for creating long-lasting successful number and brand reputation

After you vet who you are we can protect your phone numbers and your branded assets for branded calling

2 phones, one with identity verification, the other with numbering keypad

Get Protected from Inaccurate Call Labels

REgister Your Phone Numbers and Mitigate Your Spam Labels

We distribute your phone numbers to the wireless carriers and  analytics partners to proactively and continuously protect their reputation from improper spam or scam labeling events.

When the guided number registration is completed, you'll be able to monitor any improper labeling that may arise across your numbers, with the add-on ability to spot-check registered numbers on-demand, and proactive remediation services across all the major wireless carriers to remove spam or scam tags.

Use this pathway to correct improper labeling, adjust your dialing practices, update or swap numbers, and monitor your number hygiene across all calling campaigns.

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One Stop Shop For Safeguarded Numbers

99.77%
Phone numbers successfully protected with registration to the Numeracle platform

Spot check your registered phone numbers on-demand with the Number Check add-on feature.

NUMERACLE: Number Reputation Management Solution. Real screenshots of scam calls

Enhance Call Identity with Branded Calling

innovating a Secure Smart BrandingTM Solution

Once we take care of your number reputation, you can choose to add on branded calling.

We can extend branded rich call data (RCD) elements like a brand name and logo to enhance the customer experience and boost trust in your calls when they can see who is calling and why.

Our intelligent Smart Branding solution gives you the ability to build and manage multiple sophisticated branded campaigns and continuously adapt them in conjunction with your number reputation strategy.

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Streamlined in our Portal

Our intuitive interface lets you skip the mess of paperwork when working directly with each different branding provider

Get the flexibility to choose which numbers, branded assets, and campaigns are delivered through some or all networks we provide

Numeracle branded phones on T-Mobile and iOS 16

The Benefits of Entity Identity ManagementTM

Frequently Asked Questions

How do I know this is right for me?

As an enterprise, we know that your outbound calling strategies are only a small slice of what you do. Let us worry and handle your reputation, so you can get back to the business that matters most.
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Why are my calls still labeled as spam after STIR/SHAKEN?

While STIR/SHAKEN does aim to lessen the amount of illegal robocalls originating and traversing the network, it does not filter for legal spam calls. What STIR/SHAKEN call authentication seeks to achieves is the identity verification status of the originating caller as a legal entity and the level to which they have the right to call using those numbers (Attestation Levels A, B, & C).

Your calls and identity may have been verified by STIR/SHAKEN, but this does not mitigate spam labels associated with your numbers. Your numbers could still be labeled as spam or nuisance based on a variety of factors like aggressive or inconsistent dialing practices, or consumer complaints.

In a post-STIR/SHAKEN deployed world, you will still need to implement call blocking and labeling solutions to mitigate spam tags from associating with your numbers and brand.

Will Numeracle's Platform take care of STIR/SHAKEN certification for me?

While the Platform itself does not ‘attest’ or ‘sign’ calls, it can be used to implement a local policy solution to manage the verification of calling identity and the authorization of phone numbers in order to elevate an enterprise brand into the STIR/SHAKEN framework.

Numeracle’s Entity Identity Management™ platform allows an organization to manage its Verified Identity status as a legal business calling consumers based on an existing relationship or prior express written consent. This Verified status is governed by a compliance-based Know Your Customer vetting process.

The Platform also enables entities to identify the phone numbers used to engage with customers and associate those phone numbers to Verified calling brands via “Number Profiles.” This platform prepares entities for STIR/SHAKEN by creating the authenticated relationship between Verified Identity and phone number usage which is what service providers are required to verify in order to attest to the fact that each brand originating traffic on their network is authorized to use the phone numbers being displayed to the end user.

Can I improve answer rates or customer engagement with just Number Reputation?

Yes, absolutely! Number reputation management helps improve answer rates by minimizing the chances of your calls being labeled as spam. As a result, customers are more likely to engage with your calls, even without the flashy branding.

What does your appeals process to mitigate call labels entail?

Once we’ve verified your identity and registered phone numbers to that identity, we will be able to provide visibility into phone numbers that have been registered to your name that are classified as a “Spam” call across the wireless providers.

When/if this happens, we can go directly to that provider to ask them to appeal, or remove, that label. We’ll lead with the fact that you’re a Verified Identity, phone numbers are registered to you for the purpose of legitimate business calling purposes, and we believe the Spam label is in error.

While no one can offer 100% success, Identity Verification and Number Reputation successfully protects 99.77% of our average customer’s total number of numbers. For the remaining 3% of numbers that may experience issues, our dedicated Client Engagement Team is behind the scenes submitting remediation requests on your behalf (most of which are done proactively without you even having to ask). It takes us 1.6 days to complete a remediation request, with progress metrics reported via dashboard. And should remediation be unsuccessful on any particular carrier network, we’re here to provide additional strategies to address, as well as respond to support requests of any kind within 1.5 days.

How does Numeracle price their services?

Pricing for Identify Verification and Number Reputation is based on the number of entities or brands you represent via call campaigns, in other words, how many different caller ID names would you use. Do you represent just one brand name? Or do you represent multiple organizations and company names? We will also confirm with you how many phone numbers you maintain for outbound calling.

To learn more about pricing for branded calling capabilities, reach out to start a conversation!
It starts with an insight
Ready to take control of how your identity is presented to consumers? 
Are you curious about how your calls are being labeled? Maybe you know you have a problem and don't know where to start?

Contact us today and take the first step towards high quality and trusted connections.
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