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KYC As a Service (KYCaaS) for Service Providers

Scale trust across your network with a specialist provider who runs Know Your Customer (KYC) workflows that simplify compliance, and scales identity verification, due diligence documentation, and ongoing risk monitoring on your behalf.
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KYC as a Service

What is KYC as a Service for Communications?

GET STARTED WITH KYCaaS

Scalable KYC

Numeracle’s KYC as a Service (KYCaaS) is a managed, policy-driven approach to Know Your Customer that gives originating, enabling, and intermediary providers a scalable way to streamline onboarding, reduce fraud, and support regulatory expectations around customer due diligence.

Trusted Foundation

Built on our Entity Identity Management (EIM) platform, KYCaaS turns a one-time onboarding task into a trust framework, designed to help you meet rising expectations around caller identity, customer vetting, secure branded calling, and lawful traffic origination.
Is This Right For You?

Who is KYCaaS For?

KYCaaS is designed for providers that originate, enable, or intermediate large volumes of outbound communications, including:

UCaaS, CPaaS, & VoIP Providers

Providers of unified communications, cloud communications APIs, and voice-over-IP solutions.

Contact Center Platforms & BPOs

Platforms and business process outsourcers managing customer interactions and support operations.

Gateway & Intermediary Providers

Companies that route or connect calls/messages between networks or providers.

Wireless, Cable, & Broadband
Voice Providers

Traditional and modern carriers delivering voice services over various networks.

Enterprises with High Outbound Calling or Messaging Volumes

Businesses seeking a structured KYC framework to verify identity & reduce risk.

Other Service Providers

Any additional communications or technology providers relevant to identity verification and messaging.
Find out if KYCaaS is right for you
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The Solution

What Does KYCaaS Solve?

Many providers are expected to know who is using their networks and to be able to show how they vetted those customers. At the same time, state Attorneys General, the FCC, and carrier partners are increasing their focus on identity, due diligence, and the origin of unlawful traffic.
With a defined KYC program, providers benefit from:
Streamlined, centralized vetting processes across teams and tools
Comprehensive documentation to confidently address enforcement or carrier inquiries
Early identification of higher-risk entities, enabling proactive risk management
A clear path from verified identity to trusted caller display, enhancing reputation and trust
KYCaaS provides a repeatable framework that addresses these gaps and creates a clear trust anchor for enterprise identity on your network.
Implementation

How Numeracle's KYCaaS Works

Enterprise Identity Verification

KYCaaS validates the real-world identity and legitimacy of enterprise customers, including:

Legal Entity Existence
Ownership & Control
Authorized Signers
Business Model
Relevant Risk Factors
Jurisdiction
Communications Use Cases
Relevant Risk Factors

Risk-Based Review & Decision-Making

Customers are evaluated against a risk-based framework, with the outcome producing an identity decision and documented rationale that can be referenced later if questions arise based on:

Industry & Historical Fraud Patterns
Intent vs. Observed Behavior Discrepancies
Traffic Type
Calling Use Cases
Dialing Practices
Enforcement History
Relevant Risk Factors

Ongoing Due Diligence & Recertifications

KYC is not a one-time event, helping service providers move from "point-in-time onboarding" to ongoing identity governance with:

Scheduled Recertifications of Customer Identity
Triggered Reviews When Risk Signals Change
Scheduled Recertifications of Use Cases
Relevant Risk Factors
Updates to Documentation when Ownership, Control or Traffic Profiles Shift

Audit-Ready KYC

Providers gain a single source of truth for how enterprise identity decisions are made and maintained over time, with all KYC activity captured in structured, auditable records that support:

Internal Compliance
Risk Assessments
Carrier & Analytics Engine Reviews
Relevant Risk Factors
State or Federal Enforcement Inquiries
Key Features of KYCaaS

KYCaaS Capabilities To Streamline Identity Verification &  Risk Management

KYCaaS is designed for providers that originate, enable, or intermediate large volumes of outbound communications, including:

Policy-Driven KYC
Workflows

Processes are guided by clear, consistent policies, with integration points to align KYC decisions with provisioning and number assignment.

Documentation
& Reporting

Every customer and use case has structured, auditable records, supporting compliance and demonstrating reasonable KYC practices.

Recertification & Follow-Up

Automated reminders ensure timely recertification and follow-up, keeping Know Your Customer activity current and reducing risk.

Configurable Risk
Scoring

Risk scoring is tailored to your network and partner situation, helping you to prioritize attention where it matters most.
The First Step is Always Identity

Why Enterprise Identity Matters

You cannot present trusted identity on a call or message unless that identity was verified at the start. You need to lead with verified, authoritative, enterprise identity.
No Identity → No Trust → No Reach → No Conversions
No Identity → Higher Fraud Risk → Carrier Scrutiny → Potential Enforcement Penalties
KYCaaS Benefits

Benefits for Service & Platform Providers

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Reduces exposure to bad-actor traffic using their networks

Strengthens relationships with carrier partners and downstream customers

Improves readiness for evolving identity expectations and rule making

Supports better call deliverability and consumer trust by starting from verified enterprise identity

Frees internal teams from ad-hoc, manual vetting processes and inconsistent documentation

Why Providers Need KYC for Verified Enterprise Identity

Identity Verification Backed by KYC is Quickly Becoming a Requirement, Not An Option

The First Step

KYCaaS is the foundation for trusted caller identity, enabling eligibility for branded caller display solutions like Branded Calling ID (BCID).
It also improves number reputation, reduces mislabeling, and creates a consistent identity layer across voice, messaging, and app channels.

Regulatory Pressure

State Attorneys General are escalating enforcement actions against providers tied to unlawful or high-risk traffic.
The FCC’s Caller Identity FNPRM signals increasing expectations around verified enterprise identity and due diligence.

Prepare for the Future

Recent FCC activity and FNPRM discussions show the growing importance of verified caller identity, customer vetting, and clear traceability of traffic.
KYCaaS demonstrates due diligence, aligns with emerging standards, and builds a foundation for future identity-based services like enhanced branded calling.

Frequently Asked Questions

How do I Know KYCaaS is right for me?

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Find answers to the most common questions about KYCaaS, enterprise identity verification, and how verified identity supports trusted calling, fraud prevention, and regulatory readiness.

What is the difference between KYC and KYCaaS?

KYC refers to the policies and processes an organization uses to identify and verify its customers and assess their risk. KYCaaS is a service model where those processes are delivered by a specialist provider, often with standardized workflows, automation, and continuous monitoring to make KYC more scalable and efficient.

Does KYCaaS make my organization compliant?

KYCaaS is designed to support compliance readiness and demonstrate reasonable KYC efforts; it does not in itself guarantee compliance. Providers remain responsible for their own regulatory obligations, policies, and internal controls. Numeracle’s role is to supply a telecom-specific framework, tooling, and expertise to help you meet those expectations more effectively.

How does KYCaaS integrate with my existing systems?

KYCaaS is built to align with your onboarding, provisioning, and traffic management processes. Identity decisions and documentation can be linked to customer records, number assignment, and other operational systems so that only verified entities progress into production traffic.

How is Numeracle’s KYCaaS different from financial-sector KYC tools?

Most KYCaaS offerings focus on financial services and AML obligations. Numeracle’s KYCaaS is built specifically for communications, centering on enterprise identity, communications intent, and voice and messaging traffic patterns. It is designed to support caller identity, robocall mitigation, and trust in outbound communications rather than payments or account opening.

What does the FCC’s Caller ID NPRM actually require from service providers?

In short, the FCC is increasing expectations for verified caller identity, stronger vetting, proof of customer legitimacy, and ongoing due diligence. KYCaaS delivers these requirements through structured workflows that support traceability, verification, and intent validation, aligning your network with the direction of the NPRM.

Not sure where to start?
Ready to take control of how your identity is presented to consumers? 
Let us help you choose the right combination of tools based on your industry, goals, and call volume.