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Telecom Industry Insights

Your source for information on major milestones within the communications ecosystem, including proof of concepts, industry collaboration, and new technologies.
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TElecom News & Insights

Telecom Industry Insights

Your source for information on major milestones within the communications ecosystem, including proof of concepts, industry collaboration, and new technologies.
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industry
Identity Management
Branded calling
Call Blocking & Labeling
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Call Blocking & Labeling
Branded Calling
Identity Management
Industry Insights
KNOW YOUR CUSTOMER
Call Authentication
Regulatory
Inside the Innovators
Apr 2, 2025
3 min read

Stop Losing Customers to Spam Labels: Remediation Case Study

Spam labels and blocked calls are costing businesses millions. Don’t let your numbers be next—discover how Numeracle’s remediation process protects your calls and improves ROI.
Read post
Feb 19, 2025
3 min read

You’re Receiving FCC Consumer Complaints—Now What?

An FCC complaint doesn’t mean disaster—but ignoring it might. Learn how to uncover the reason behind complaints, protect your reputation, and improve your calling strategy with Numeracle.
Read post
Feb 11, 2025
4 min read

FCC Warns Carriers: Shape Up or Face New Mandates

The FCC urges carriers to implement verified caller ID and strong KYC processes to fight illegal traffic. Numeracle supports industry-wide adoption of KYC.
Read post
Jan 15, 2025
4 mind read

What’s the Cost of a Missed Call?

Unlock the hidden costs of missed phone calls in 2025. Learn why restoring trust in call communication is vital for business success and how Numeracle's Rebekah Johnson leads the way.
Read post
Nov 4, 2024
4 min read

Call Regulations Are Always Evolving...Is Your Business Ready?

The FCC fined a telecom company $1 million for failing to verify a political consultant’s AI-spoofed calls, highlighting the need for stronger fraud prevention like Numeracle’s KYC solutions.
Read post
Oct 24, 2024
2 min read

How a Failing Call Campaign Turned into Record Performance

Numeracle turned around a failing phone outreach campaign by quickly addressing call blocking and labeling issues, providing strategic insights to drive long-term success. Read how we did it here.
Read post
Jun 18, 2024
6 min read

The Values & Limitations of Branded Calling

What's possible with branded calling? When delivered accurately and securely, it fosters trust and creates a positive customer experience.
Read post
Feb 21, 2024
5 min read

2024 Telecom Forecast: Identity, Security, & AI

Discover Numeracle's vision for 2024 in telecom: a blend of identity, security, and AI innovations aimed at redefining connectivity and trust.
Read post
Jan 16, 2024
4 min read

Pioneering Identity-Based Cybersecurity in Voice

We've been the pioneers in protecting digital identity in communications, defending against identity fraud with authenticated caller ID, and mitigating risks by understanding who/what is calling.
Read post
Dec 4, 2023
2 min read

End-of-Year Countdown for Entity Identity Management Savings

The end of 2023 is fast approaching, and there's no better time to ensure your calls are accurately and securely delivered. Reach out to us today to find out which discounts you qualify for today!
Read post
Nov 29, 2023
4 min read

iOS 17 Update Affects Caller Display & Voicemails

Apple's latest iOS 17 software update includes new call features, but caller information is still difficult to read, signaling no progress in providing clear, trusted information to call recipients.
Read post
Oct 24, 2023
4 min read

Recognizing Excellence While Bravely Pioneering the Unknown

Numeracle’s Q4 all-hands meeting discussed charting new territory with confidence, accountability, and excellence, drawing attention to two very special team members who inspire and lead by example.
Read post
Aug 11, 2023
5 min read

To “Restore Faith in Caller ID,” Call Blocking & Labeling Analytics Need Help. Let’s Do Better.

Our filed response to the FCC on recommendations for protecting American citizens from illegal robocalls while empowering legal callers to deliver their identities directly to their called parties.
Read post
Jul 21, 2023
11 min read

Reviewing the SIP Forum’s 2023 Know Your Customer Summit

Observations from Pierce Gorman, a Distinguished Member of Numeracle's Technical Staff, from the SIP Forum's KYC Summit, including how KYC needs to be better used for call authentication.
Read post
Jul 20, 2023
4 min read

FTC and Partners Announce Enforcement Sweep and Five New FTC Civil Actions

Operation Stop Scam Calls is the latest enforcement from the FTC & partners against companies practicing 3rd-party lead gen and technologies leveraged by illicit robocallers.
Read post
Jul 13, 2023
5 min read

Retail: Are You Being Mistaken as “Spam”?

For retail companies, reducing friction while enhancing brand identity and improving the customer experience is a balancing act that quickly falls apart if your calls are mistakenly delivered as spam.
Read post
Jul 7, 2023
7 min read

Security & Consumer Protection via Know Your Customer (KYC)

If you prioritize and follow through on your KYC policies, you, your business, and your customers will be safe from fraud events, successfully protect consumers, and avoid FCC enforcement actions.
Read post
Jun 23, 2023
8 min read

Bringing Purpose to STIR/SHAKEN Through Identity With KYC – A Recap

Numeracle led "Bringing Purpose to STIR/SHAKEN Through Identity With KYC" at the SIP Forum 2023 KYC Summit. This is what we learned.
Read post
Apr 4, 2023
4 min read

Twitter Launched Verified Organizations, But Does It Verify Anything?

Twitter launched "Twitter Verified Organizations" to enable organizations to manage their account verification, but it depends more on willingness to pay for the verification status than security.
Read post
Jan 27, 2023
3 min read

The FCC Naming Twilio In Enforcement Is Big News For Service Providers

The FCC issued notices to major voice service providers to cease and desist from carrying suspected illegal robocall traffic, signaling a wake-up call for providers to consider KYC more seriously.
Read post
Dec 16, 2022
3 min read

Numeracle sets a New Remediation Record for Correcting Improper Call Labels

Numeracle achieves a new yearly record for correcting improper call labels on behalf of our customers, emphasizing the importance of remediation solutions to improve number reputation.
Read post
Dec 14, 2022
3 min read

The Threat of Voice Snowshoeing

Misleading, costly, and short-term solutions that try to avoid filtering and spam blocking by spreading out calling traffic could lead to poor number reputation and upends robocall mitigation efforts.
Read post
Nov 11, 2022
5 min read

From ‘Authentic, Notable, and Active,’ to ‘Phone, Credit Card, and $8 a month’

With the changes to Blue Checkmark Verification made by Elon Musk, verification is now driven by monetization instead of truth and transparency.
Read post
Nov 3, 2022
5 min read

The Inside Scoop on Call Delivery: Part III

Part III of our Call Delivery FAQ series is on the heavy-hitting questions we get asked about branded calling and myth-bust some of the marketing ploys you may see that are overpromising the solution.
Read post
Sep 16, 2022
2 min read

A Change in Caller Name Display for Incoming Calls

Apple's iOS 16 software update takes a step backward in providing authenticated caller information and caller name display for incoming phone calls to their devices.
Read post
Sep 13, 2022
7 min read

Smart Shopping: The Ultimate Vendor Evaluation Checklist

Not sure which solution provider is right for your business? We've put together the ultimate guide so you know what you should be asking potential vendors to help you find the right solution.
Read post
Aug 22, 2022
5 min read

Protecting Communications in the Automotive Industry

Exploring the lack of trust in phone calls within the automotive industry, especially in the wake of regulations against auto warranty scam calls, to protect dealerships and consumers.
Read post
Feb 24, 2022
3 min read

Inside the Innovators: Peter Licata discusses Partnerships and Client Business

Peter Licata, Numeracle's President, discusses how to build meaningful partnerships and client relationships and how to leverage a partner network to enter new markets.
Read post
Feb 10, 2022
4 min read

Inside the Innovators: Joe Galvin talks Number Reputation Management

Kicking off the series is Joe Galvin, our VP of Client Engagement, to discuss the value of Number Reputation on brand management and best practices for successful customer communications.
Read post
Jan 26, 2022
4 min read

Numeracle's STIR/SHAKEN Implementation Report Part III

After closely monitoring the steadily increasing numbers in the Robocall Mitigation Database, a new milestone of 7,000 implementations has been reached as the FCC continues to expand recquirements.
Read post
Nov 3, 2021
5 min read

How Trusted Cross-Border Communications Can Work with STIR/SHAKEN

With the FCC's new focus on gateway providers as the point of entry for illegal robocalls originating abroad, we explore how cross-border call delivery can be made successful through STIR/SHAKEN
Read post
Aug 19, 2021
3 min read

A Conversation on Branded Calling

For PACE Community Insights, Numeracle and Avantive Solutions leadership discussed RCD technology, its reach, and the benefits of implementing a branded calling solution.
Read post
Jul 13, 2021
5 min read

Spoof Protection with the Help from YouMail

A Robocall Mitigation Solution to protect subscribers from unwanted robocalls or spoofed calls, improve service quality, eliminate costs and complaints, and manage risk.
Read post
Jul 5, 2021
5 min read

Somos Q&A: Trust & Value for Consumers Part 3

Q&A Interview Presented by Somos: Delivering Trust and Added Value to Consumers Part Three
Read post
Jun 23, 2021
9 min read

Robocall Mitigation Plans: The Last Mile

As part of implementing the STIR/SHAKEN framework, providers are required to register their status or Robocall Mitigation Plan within the Database to reduce the trafficking of illegal robocalls.
Read post
Jan 28, 2021
2 min read

Restoring Confidence to Outbound Calling

This customer testimonial explores how MedicareInsurance.com utilized Numeracle to improve the integrity of its business communications.
Read post
Oct 9, 2020
1 min read

Podcast: KYC, Know Your Customer

In this podcast, Numeracle’s Rebekah Johnson and Fonative’s Steve Smith discuss the landmark FTC order setting a new precedent for due diligence. The describe the impact of ruling on carriers (...)
Read post
Jul 24, 2020
1 min read

T-Mobile Releases Free Caller ID Name Display to Subscribers

For those of you focused on Caller ID strategy, we have good news. Numeracle Verified Identities' Calling Names can now be displayed on T-Mobile.
Read post
Jan 3, 2020
3 min read

Summary of the Pallone-Thune TRACED Act

The Pallone-Thune TRACED Act, bipartisan legislation designed to crack down on unlawful robocalls to consumers, has mandated STIR/SHAKEN, which will have repercussions across all areas of (...)
Read post
Dec 6, 2019
2 min read

Video: The Pallone-Thune TRACED Act

The newest bipartisan robocall bill was released by Congress and looking favorable to pass quickly. Check out our video interview on the subject.
Read post
Sep 18, 2019
3 min read

iOS 13 to Silence Unknown Callers

Apple's iOS 13 software update comes with new features to send unknown callers to voicemail.
Read post
Aug 28, 2019
3 min read

8 Anti-Robocalling Principles from 51 AGs to 12 Major Carriers

51 state attorneys general and 12 major phone companies just announced collaboration to curb illegal robocalls.
Read post
Jul 11, 2019
7 min read

SHAKEN/STIR: A Step Toward Returning Trust to Incoming Calls

STIR/SHAKEN, it's not a silver bullet solution, but it is an important commitment to the ongoing validity of the voice channel. We discuss what it is and isn't, and what the framework seeks to (...)
Read post
May 9, 2019
3 min read

Industry Response to the CFPB’s NPRM for Debt Collection

What these newly proposed regulations mean for collections communications.
Read post
May 8, 2019
1 min read

Joe Galvin, joins Numeracle as the VP of Client Engagement

Call center industry veteran, Joe Galvin, joins the Numeracle team to head up the Client Engagement organization!
Read post
Mar 5, 2019
3 min read

The Stopping Bad Robocalls Act: Deconstructed

Reintroduced by Rep. Frank Pallone, the Stopping Bad Robocalls Act is another attempt to strengthen the TCPA and the FCC’s fight against “robocalls.”
Read post
Dec 18, 2018
1 min read

A Meeting of the Anti-Robocall Minds: SIPNOC 2018

We attended SIPNOC 2018, the SIP Forum’s “SIP Network Operators Conference," last week. Here's what we thought.
Read post
Nov 2, 2018
2 min read

What’s the Cost of a Missed Call?

When legal calls aren't able to properly 'get through,' consumers are at risk of missing wanted, life-saving, and critical calls.
Read post
Oct 10, 2018
1 min read

Legal Calls vs Illegal Calls: Who’s Calling the Shots?

Debate over the definition of the word "robocall" is key to finalizing restrictions of how "robocalls" may continue to be originated.
Read post
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