Numeracle & YouMail's Identity Spoofing Whitepaper

About this Whitepaper

This whitepaper identifies how illegal call and brand spoofing happens and how to protect your brand from the illegal use of your identity information through number reputation solutions, voice traffic monitoring, and KYC.
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Plus, with the addition of branded calling as the newest layer of identity presentation, protecting your calling identity is crucial for both successfully reaching customers and ensuring the protection of your brand and phone numbers.

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This research was conducted by Numeracle, a pioneering Number Reputation Management platform dedicated to restoring trust in voice communications. As a leader in branded calling, Numeracle enables enterprises, contact centers, and service providers to overcome call labeling and blocking issues by verifying identity, improving number reputation, and ensuring regulatory compliance.

Leveraging deep industry expertise and patented solutions, Numeracle provides a unified platform that helps businesses reach customers with confidence. This study reflects real-world data insights gathered from verified calling behavior and reputation analytics, offering actionable findings for organizations seeking to improve their outbound engagement strategy while minimizing spam mislabeling risks.

For more information about Numeracle’s solutions, including Number Reputation Management and Branded Caller ID, visit www.numeracle.com.

Illegal vs Legal Spoofing

The difference and use cases for call spoofing, whether legal or illegal, and how it can impact the perception of your brand identity and the success of your outbound calls.

A Partnership to Tackle Illegal Spoofing

How Numeracle and YouMail Protective Services are the only solution partners actively protecting legal call originators from identity spoofing events.

Impact to KPIs

The impacts illegal spoofing events have on customer fraud, exposed brand reputation, declines in answer rates, and drains of resources, including a real customer case study of a major hospitality brand.

Steps to Protect Your Identity

How to implement a solution that combines Number Reputation Management, Know Your customer (KYC), Know Your Traffic, and Brand Defense & Monitoring.