Acess to everything you need to know about Call Labeling and Blocking in the Age of STIR/SHAKEN
Many contact center professionals are still having trouble understanding how STIR/SHAKEN can impact their contact center business, post implementation. The new law also became a source of confusion as many people see it as a new potential cause of call labeling and number blocking.
This webinar episode was aimed at clarifying if and how STIR/SHAKEN impacts the operations of outbound contact centers, post June 2021.
NobelBiz Host: Christian Montes
Host of the First Contact – Stories of the Call Center where he interviews leaders from the contact center industry, in search of new insights, tips and stories.
Host of the NobelBiz | Webinar Series which brings top leaders in the industry together to discuss important topics and share best practices.