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Call Blocking and Labeling in the Age of STIR/SHAKEN: NobelBiz Webinar

We joined NobelBiz to discuss on how Call Blocking and Labeling is still affecting contact centers in the age of STIR/SHAKEN authentication

October 27, 2021
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Event Details
Virtual Webinar
Start Date
October 27, 2021

Acess to everything you need to know about Call Labeling and Blocking in the Age of STIR/SHAKEN

Many contact center professionals are still having trouble understanding how STIR/SHAKEN can impact their contact center business, post implementation. The new law also became a source of confusion as many people see it as a new potential cause of call labeling and number blocking.

This webinar episode was aimed at clarifying if and how STIR/SHAKEN impacts the operations of outbound contact centers, post June 2021.

NobelBiz Host: Christian Montes

Christian Montes Portrait

Host of the First Contact – Stories of the Call Center where he interviews leaders from the contact center industry, in search of new insights, tips and stories.

Host of the NobelBiz | Webinar Series which brings top leaders in the industry together to discuss important topics and share best practices.


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Call & Contact Center Expo 2023
26 April – 27 April
Removing the Boundaries to Better Connectivity with Identity
All the contact center strategy, investments in agent productivity, and more won’t matter if your communications aren’t trusted by the consumers you’re reaching out to connect with.
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