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June 25, 2020

First Contact: Stories of the Call Center: "How to be a Truth Teller"

We joined NobelBiz on their First Contact Podcast episode to discuss the regulatory impacts on the contact center space
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Attendees

Numeracle CEO, Rebekah Johnson, joined Christian Montes, NobelBiz Director of Sales and Host of the First Contact Podcast, to discuss what it's like being caught between the consumer, the companies, and the commissions regulating the contact center space.

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All the contact center strategy, investments in agent productivity, and more won’t matter if your communications aren’t trusted by the consumers you’re reaching out to connect with.
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