“Reasonable” KYC should not be mysterious or impossible. In this session, we will provide an overview of Numeracle’s Model Standards for KYC, as filed with the FCC in April 2023. Serving as a template for voice service providers striving to keep illegal callers off their networks, these standards offer a practical, plug-and-play guide for service providers to use when crafting their own KYC policy and process.
Following the presentation, panelists will discuss applications for the model standards, how deploying an Entity Identity Management (EIM) platform can help manage implementation of a KYC process and reduce risk for an organization. Panelists will also discuss the future of KYC in communications, and what’s next from a regulatory perspective. Numeracle’s Model Standards for KYC template will be available as a download to all attendees during the webinar.
Session highlights include:
Moderated by Rebekah Johnson, Founder & CEO, Numeracle. Panelists include Sarah Delphey, VP, Trust Solutions, Numeracle; Keith Buell, General Counsel, Head of Global Public Policy, Numeracle; and Patrick Crotty, Senior Assistant Attorney with the Florida Office of the Attorney General, Consumer Protection Division.
Founder & CEO of Numeracle, Rebekah Johnson is the industry’s leading expert in establishing trust in entity identity, delivered through Numeracle’s Entity Identity Management™ platform. With over ten years of regulatory government and compliance experience, businesses have leaned on Rebekah’s expertise to guide them through the evolving complexities of maintaining control over brand identity, implementing KYC, and delivering trusted communications in a changing ecosystem. Rebekah is the Chair of the Enterprise Communications Advocacy Coalition, elected member of the Board of Directors of ATIS, member of the IP-NNI Task Force, and participated on the FCC Hospital Robocall Protection Group. Prior to founding Numeracle, Rebekah served on the FCC’s Robocall Strike Force on behalf of the Empowering Consumer Choice Working Group.
With a decade of experience in risk mitigation and customer policy creation, Sarah is an industry expert in trust solutions through her enhanced Know Your Customer (KYC) toolsets to drive digital identity innovation to enhance trust in customer communications. She works with enterprises, carriers, service providers, and industry organization to find and build scalable solutions for validating identity in communications.
Sarah has a rich background leading fraud and risk teams in driving overall fraud and risk management strategies and customer lifecycle management. Through her leadership on these teams, she helped create and manage usage policies and implementation strategies to ensure the legal and ethical services to ensure compliance with industry standards and regulations while promoting customer growth and innovation. Her work in support of the delivery of compliant traffic to minimize scam/spam or non-compliant messaging traffic and efforts to build trusted voice solutions give her the expertise to recommend KYC best practices for identity vetting and call authentication.
With over two decades of experience as a leading telecommunications attorney and robocall policy expert, Keith focuses on ensuring the global regulatory environment recognizes the threat to legal communications posed by the world’s fight against illegal robocalls and texting. Keith brings experience as an attorney at the FCC, regulatory counsel for a leading global communications provider, and an in-house attorney for two of the largest carriers in the US.
For a leading global carrier, Keith was responsible for STIR/SHAKEN regulatory policy and global robocall mitigation efforts, and at two of the major US-based wireless carriers, he was the subject-matter expert on robocall policy. Keith has been an effective advocate at the FCC and Capitol Hill on a broad array of telecommunications subjects. He acted as a representative with USTelecom’s Robocall Working Group during the creation of the Industry Traceback Group, on the FCC’s Robocall Strike Force while leading policy efforts with CTIA on robocall issues, and worked with state attorneys general to prevent illegal robocalls.