There isn’t a single business or business type that is exempt from improper call labeling (your legitimate business calls displayed to consumers on cell phones as spam, scam, or fraud). Join us to learn what causes your calls to be labeled spam (or blocked altogether), how to monitor for labeling events, and how to fix labeling for good.
We’ll cover solutions available across the marketplace, compare reputation monitoring solutions vs. reputation remediation (correction and prevention from labeling events), and discuss expectations for longevity of labeling removal, average impact to contact rates, and best practices for taking control over how your identity is presented to your called parties.
With over 17 years of industry experience with technology-focused sales for business communications, protecting consumer and customer needs has always been the focus of her career. Specializing in enabling communication solutions for the enterprise, contact center, and telecommunication industries throughout her profession, she has been continuously endorsed for her skills in account management, consultative sales approach, and customer service.