The improper blocking and labeling of legitimate business calls as ‘scam’ or ‘fraud’ calls has impacted organizations’ ability to connect with consumers via phone. Legal callers have seen an average of 30% decline in contact rates since these call labeling technologies have been introduced into the market in 2017. By working together with the top U.S. carriers, analytics companies, the developers of call blocking and labeling apps, and device manufacturers, Numeracle provides visibility and control to improve the presentation of your calls and prevent the improper blocking of your calls.

Through the completion of the Verified Identity™ process, you will be able to register the phone number you use to reach clients to ensure these numbers are not being improperly presented as scam calls. By completing this process, you will be able to improve the presentation of your calls and take a proactive step in improving your contact rates.
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This solution exists to protect your identity within the communications ecosystem. We have developed this essential KYC (Know Your Customer) process to, above all else, make sure no other unauthorized organizations or individuals are able to register phone numbers in your name for their own use.
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By establishing your status as a Verified Identity through our Certification platform, not only are we providing a solution for the first wave of caller identification technologies in the form of today’s call blocking/labeling analytics, we are also actively preparing you for the next wave of caller authentication which will come through STIR/SHAKEN.

In addition to participating in the task force co-authoring the SHAKEN standard (IP-NNI Task Force), Numeracle has partnered with solution providers, such as NetNumber, to provide a direct path for carriers and service providers to ingest our clients’ Verified Identity status to facilitate call signing through STIR/SHAKEN.