Don't miss Sarah Delphey, VP of Trust Solutions at Numeracle, as she explores how service providers can proceed through the confusion and take steps to enhance their customer evaluation and fraud mitigation efforts in "Determining 'Reasonable Steps' to Mitigate Illegal Robocall Traffic." After all, what may be reasonable for one service provider may be unreasonable or inapplicable to another.
The 2023 CFCA Summer Educational Event is a three-day conference focused on various topics related to fraud prevention and risk management in the financial industry. In addition to a keynote address, there will be several general sessions and multiple breakout sessions covering a wide range of topics such as cybercrime, digital identity, payments fraud, and more.
With 10+ years of experience in risk mitigation and customer policy creation, Sarah is an industry expert in trust solutions through her enhanced Know Your Customer (KYC) toolsets to drive digital identity innovation to strengthen trust in customer communications. She works with enterprises, carriers, service providers, and industry organizations to find and build scalable solutions for validating identity in communications.Sarah has a rich background leading teams in driving fraud and risk management strategies and customer lifecycle management. Her work in support of the delivery of compliant traffic to minimize scam/spam or non-compliant messaging traffic and efforts to build trusted voice solutions give her the expertise to recommend KYC best practices for identity vetting and call authentication.