← all press releases

Dealer Identity by Volie Launches; Platform Protects Dealership Outbound Calls from Being Mislabeled as Spam or Fraud

All-in-one solution labels, manages, and protects registered outbound phone numbers for up to a 15 percent increase in customer contact rates.

NEWS published BY NUMERACLE ON:
January 17, 2022 8:00 AM

Fort Myers, FL – January 17, 2022Volie, creators of communication software for the automotive industry, today announced the launch of Dealer Identity by Volie. The all-in-one phone number monitoring solution for automotive dealerships corrects dealership phone numbers improperly labeled as scam and spam to improve the likelihood customers will trust and answer calls. The solution is powered by Numeracle™,the pioneer of robocall blocking and labeling that has enabled 350+ businesses nationwide to maintain a positive calling reputation.

“Dealership employees and BDCs need to be able to reach the prospects and customers they call. But, this is increasingly difficult as more legitimate numbers are labeled spam or marked as suspicious,” said Jacob Davis, managing partner of Dealer Identity by Volie. “Now dealerships can have a well-established, technology-driven solution to register, verify, and monitor outbound phone numbers to remove any negative number labeling and connect more calls to more customers.”

On average, 25percent of a business’ phone numbers are improperly blocked or labeled as spam. Dealer Identity by Volie corrects labeling issues so calls are delivered as “clean” with the phone number displayed on the call screen. An interactive dashboard allows dealership management to monitor all outbound phone numbers, address negative number labeling, and improve number reputation to achieve up to a 15 percent increase in customer connections.

In addition, the dashboard displays trending data to review changes to labeling and phone number reputation over time, and provides management tools for phone carrier relationships and phone number updates. If phone numbers are mislabeled as negative and require additional remediation, the solution automatically invokes an appeals process at the carrier level.

“Number reputation and management should be provided by the experts within each industry,” said Rebekah Johnson, founder & CEO, Numeracle. “Dealer Identity by Volie is that expert who will bring the awareness of spam labeling and solution to the auto dealership industry.”

According to Davis, Dealer Identity by Volie is a simple and effective system to help dealers run lean while maintaining robust outbound call campaigns. “As dealerships across the country do more with fewer employees and rethink staffing needs in today’s increasingly virtual world, there’s a need for technology to amplify and improve business operations. Dealer Identity does this by ensuring staff spend less time in dialing attempts and more time connecting with new and repeat customers.”

For additional information and to schedule a demonstration, please call 888-714-1009 or visit www.dealeridentity.io

 

About Volie

Based in Fort Myers, FL, Volie is the communication software for the automotive industry that enables dealers, BDCs, call centers and vendors to manage campaigns, customer data, and communication types, under one powerful platform. It’s “BDC in a Box” is especially designed for auto dealers as a unified, web-based platform that integrates data management, automated campaigns, omnichannel marketing including email and text, and real-time reporting, to increase productivity, reduce time-consuming manual tasks, and enable business continuity from anywhere.

About Numeracle

Numeracle's Entity Identity Management™ (EIM) and Verified Identity™ platform empower the delivery of legal, wanted communications. By working with technology providers, carriers, device manufacturers, analytics companies, and others, we provide visibility, control, and management across the major stakeholders influencing communications delivery to give businesses control over their brand's identity. Core competencies include prevention and management of improper blocking and labeling, KYC-based entity verification and credentialing for STIR/SHAKEN, and branded communications through rich call data (RCD). To learn more, visit www.numeracle.com.

Media Contact

Molly Weis
VP, Marketing & Communications
visibility@numeracle.com
+1(814) 380-1181
Numeracle Spoke logo
©Numeracle 2021
It starts with an insight
Ready to take control of how your calls and messages are presented to consumers?