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NobelBiz’s Webinar Series Welcomes Numeracle's Rebekah Johnson to Talk About STIR/SHAKEN and Everything You Need to Know as a Call Center Manager

NobelBiz Webinar Series continues with Rebekah Johnson, a leading expert in communication technology, with over ten years of regulatory government and compliance experience. Together with host Christian Montes, Rebekah explains STIR/SHAKEN from a Call Center perspective, clarifying some misconceptions and putting things into perspective for call center owners and managers.

NEWS published BY NUMERACLE ON:
April 14, 2021 10:00 AM

CHEYENNE, Wyo., April 14, 2021 – STIR/SHAKEN is a key component of the fight against nefarious over-the-phone activities. As the June 30th deadline for implementing STIR/SHAKEN is approaching, Numeracle, Inc.'s Rebekah Johnson answers some of the concerns rising in the call center industry.

This timely discussion is focused on explaining STIR/SHAKEN for those businesses that are involved in making a high number of outbound calls on a daily basis. The webinar covers everything business owners need to do to remain compliant, how can STIR/SHAKEN influence the overall call center performance and addresses some of the most common misconceptions.

Because STIR/SHAKEN has a solid technological component that needs to be implemented before June 30th, call centers need to work closely with their voice service providers to see this through in a timely manner. This webinar will give a good overview of what business owners need to know and how this process will look like from a call center perspective.

This is a unique opportunity for anyone in the Call Center industry who is interested in finding expert answers to the following two question:

- How will STIR/SHAKEN affect call centers and other call-originating businesses?
- How can call centers prepare for STIR/SHAKEN?

The on-demand webinar is available for free. Interested parties can access it here:
https://nobelbiz.com/webinar-stir-shaken-for-call-centers/

Are you a proud member of the Contact Center industry? Do you want to impart your knowledge to our viewers? Do you know anyone who fits these criteria? Email them at mirela.otea@nobelbiz.com and let’s set up a meeting.

The NobelBiz webinar series aims to deliver monthly information-rich episodes that can teach you how to improve your Contact Center business.

NobelBiz is a Contact Center as a Service company providing both carrier and software solutions. Being more an extension of its clients’ services, rather than a direct vendor, the company combines multiple carrier systems into a single unified network with worldwide backups. NobelBiz also offers advanced software solutions that handle text (email, webchat, SMS), social media, and voice in a single interface.

About Numeracle

Numeracle is working with telecom carriers, call blocking and labeling analytics providers, device manufacturers, and communications platform providers to deliver a path to visibility and control in the new calling ecosystem. Through its Entity Identity Management™ platform, Numeracle is protecting omnichannel communications campaigns and improving brand identity. To learn more about Numeracle's Verified Identity™ solutions and advocacy in the telco industry, visit www.numeracle.com.

Media Contact

Molly Weis
VP, Marketing & Communications
visibility@numeracle.com
+1(814) 380-1181
©Numeracle 2021
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