STIR (Secure Telephone Identity Revisited) / SHAKEN (Signature-based Handling of Asserted information using toKENs) is a framework designed to assign a certificate of authenticity to each phone call for use across the telecom network. These certificates will act as a digital signature of trust passed from carrier to carrier to improve traceable call delivery.
The FCC is leading the push for industry adoption of these standards to improve the ability to trace back to illegal call origination across all carriers. As of March 31, 2020, the FCC has mandated that both originating and terminating voice service providers implement the STIR/SHAKEN caller ID authentication framework in the IP portions of their networks by June 30, 2021. STIR/SHAKEN is also mandated by the TRACED Act.
Once implemented, STIR/SHAKEN should provide the identity of origination of calls into the network, operationally across all carriers. Secondary benefits could include the identification of verified calling identities through what is known as attestation.
Numeracle has joined together with NetNumber, STI Certification Authority (STI-CA) and leading provider of a comprehensive portfolio of STIR/SHAKEN solutions, to deliver Verified Caller Identity for STIR/SHAKEN, a joint solution to improve the delivery of legal enterprise calls through STIR/SHAKEN caller ID authentication and RCD (rich call data) display.
The joint Verified Caller Identity for STIR/SHAKEN solution will be delivered through an extension of Numeracle’s Verified Identity™ and Entity Identity Management™ platforms to include NetNumber’s Guaranteed Caller™ Enterprise STIR/SHAKEN solution set. This solution enables legitimate enterprise calls to be displayed on the called party’s device as verified through STIR/SHAKEN. Follow us through the end-to-end call authentication journey calls will take below:
Drinks with James Bond or protocols to eliminate illegally spoofed robocalls? In this edition of Bekah Speaks, Numeracle's Rebekah Johnson breaks down the meaning behind STIR/SHAKEN and sheds light on how this technology will be used to identify and stop illegal robocall scams.Watch the Video
In this episode of Bekah Speaks, Numeracle’s Rebekah Johnson takes a consumer perspective on STIR/SHAKEN to describe call delivery end-to-end. When illegal calls are originated in a world post-STIR/SHAKEN, the FCC will have a lead on who to go after through trace-backs.Watch the Video
Making history, a team of technology providers, Numeracle, Comcast, Everbridge, NetNumber, and Twilio have come together to demonstrate how they completed the first-ever call that combined authenticated caller ID and Rich Call Data (RCD) powered by the STIR/SHAKEN framework and protocols.Watch the Video
Rebekah Johnson, Founder & CEO of Numeracle, joins Rick Yuzzi to talk about STIR/SHAKEN, the standard being developed and implemented to combat robocalls that make use of Caller ID spoofing. We explore FTC directives, FCC mandates around this technology and more.Watch the Video
The enterprise identity must be elevated to bridge the gap between the enterprise caller and the point of entry to STIR/SHAKEN call authentication.Read Full Blog Post
As the industry prepares for STIR/SHAKEN, we discuss how a "Know Your Customer" process will enable trusted entities to deliver authenticated calls.Read Full Blog Post
STIR/SHAKEN, it's not a silver bullet solution, but it is an important commitment to the ongoing validity of the voice channel.Read Full Blog Post
In this podcast, Numeracle and Fonative discuss the landmark FTC order that just set a new precedent for KYC and due diligence in customer communications.Read Full Article
Exploring the challenges in the standards and in the industry with how to securely and reliably identify the calling enterprise alongside the appropriate phone number and elevate this trusted relationship to the point of entry for STIR/SHAKEN call signing at the terminating side.Read Full Article
In this Numeracle guest post on the Arbeit blog, we explore the STIR/SHAKEN protocol, what it is, what it means for call delivery, and what it means for call center operations today and into the future.Read Full Article
Published in ACA International's Collector Magazine, this article by Numeracle explores the impact of STIR/SHAKEN on legal call originators, particularly those engaged in outbound call campaigns in the accounts receivable management industry.Read Full Article