Verified Caller Identity for STIR/SHAKEN

Service providers are responsible for vetting and validating the authenticity of the callers originating traffic on their networks and attesting to the authorized use of the phone numbers displayed.

Verified Caller Identity for STIR/SHAKEN by Numeracle
enterprise call authentication

Deployment of Robocall Mitigation

Now that implementation deadlines have passed, the industry is now in the execution phase of STIR/SHAKEN deployment and robocall mitigation plan fulfillment.

Verified Identity

This is the first step

The process begins with Numeracle's Verified Identity™ entity vetting and verification process. This is a compliance-based due diligence solution to validate call intent, and consent-based competence in compliant calling.

This is the first step in voluntarily disclosing to the network that you are not a bad actor.

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Join the trust ecosystem

We pioneered the only end-to-end solution centered on identity management that saw STIR/SHAKEN coming

We maintain proper entity vetting records to remain compliant with the Industry Traceback Group and FCC authentication requirements

2 phones, one with identity verification, the other with numbering keypad
delivering an authenticated presence

Benefits of Verified Caller Identity

Verified Display

Calls meet the STIR/SHAKEN criteria to be delivered as verified calls with optional RCD (rich call data) info to show branded information such as calling party name and company logo.

stand apart

Legitimate enterprises will stand out from the bad actors traversing the network by meeting the KYC 'know your customer' requirements outlined within the TRACED Act.

'Easy button'

Utilizing Numeracle and Aegis Mobile's local policy vetting and validation solution provides a streamlined, compliance-based pathway for enterprise callers to participate in the STIR/SHAKEN trust network.
Mockup laptop screen with analytics and dashboard animated figures

Entity Identity Management™

The second step

Next, Numeracle validates the relationship between your newly Verified Identity with your authorized outbound phone numbers via our Entity Identity Management platform.

We then confirm your relationship to any vendor partners you many have (BPOs, technology platform providers, etc.) and can add rich call data elements for branded call identification via our Smart BrandingTM Solution.

Identity Management Solutions
One aggregated platform

Allows you to control how, how often, when, and to whom branding is enabled

We maintain the highest quality control and success rates for call protection

Aegis is a trusted channel "verification" partner for wireless carriers, aggregators, and enterprise businesses, providing vetting and compliance services that ensure safe and beneficial growth of the digital content market for mobile consumers.

To fulfill the rigorous requirements of service providers to verify the source of traffic delivered across the public switched telephone network, their extensive identity verification and authentication services have been integrated into Numeracle’s Verified Identity solution to create a dually authenticated risk assessment tool.
Implementing KYC
Our Entity Identity Management™ platform enables service and technology platform providers, BPO organizations, and contact centers to manage brand identity and phone number usage on behalf of enterprise clients for business communications.

This KYC-based platform supports service providers’ ability to implement local policies to attest to the legitimacy of phone number usage per the SHAKEN Standard. In alignment with the FCC’s continued focus on combatting illegally spoofed calls, this solution enables communications providers to verify a business’s identity and legal operational status.
Joint press release

Shaken Certificate Management

The third step for STIR/SHAKEN

With your Verified Identity successfully associated with your phone numbers and RCD (rich call data), Numeracle then passes this information to your originating service provider or other authority for call signing, such as NetNumber’s Guaranteed Caller Enterprise STIR/SHAKEN Solution.

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Deliver Trust

Elevate caller attestation from B or C to A-level with our Know Your
Customer vetting process

Deliver trusted communications and stay one step ahead of FCC

Wooden stamp with a purple stamp that says "Verified"
*Real screenshot of a verified
call with Caller ID Name with
Numeracle’s Smart Branding
Solution received on the AT&T
Network on an Android device.

Enterprise Call Signing

The last step

To complete the process, the call is assigned a level of attestation relational to the level of validation completed. The call is passed to the terminating service provider.

The result is a call delivered as STIR/SHAKEN authenticated, displayed with a verified display and optional RCD information available.

Proof of concept

Comcast, Everbridge, NetNumber, Numeracle, and Twilio demonstrated the first-ever
telephone call with authenticated caller ID and rich call data, powered by the
STIR/SHAKEN framework and protocols.
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We've got you covered
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More STIR/SHAKEN Resources

Are you an Enterprise or BPO Contact Center?
Find out how you relate to STIR/SHAKEN and what you need to implement.
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STIR/SHAKEN, here we come
Ready to start the process of ensuring your legitimate business calls meet the requirements to achieve the 'Verified' call display via STIR/SHAKEN?
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