Verified Caller Identity
enterprise call authentication

Achieve STIR/SHAKEN Verified Calls

Numeracle has joined together with NetNumber, STI Certification Authority (STI-CA) and leading provider of a comprehensive portfolio of STIR/SHAKEN solutions, to deliver Verified Caller Identity for STIR/SHAKEN, a joint solution to improve the delivery of legal enterprise calls through STIR/SHAKEN caller ID authentication and RCD (rich call data) display.

The joint Verified Caller Identity for STIR/SHAKEN solution will be delivered through an extension of Numeracle’s Verified Identity™ and Entity Identity Management™ platforms to include NetNumber’s Guaranteed Caller™ Enterprise STIR/SHAKEN solution set. This solution enables legitimate enterprise calls to be displayed on the called party’s device as verified through STIR/SHAKEN. 

Verified Identity logo
step 1

Verified Identity™

The process begins with Numeracle's Verified Identity entity vetting and verification process. This is a compliance-based due diligence solution to validate call intent, and consent-based competence in compliant calling. This is the first step in voluntarily disclosing to the network that you are not a bad actor.

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step 2

Entity Identity Management™

Next, Numeracle validates the relationship between your Verified Identity and your authorized phone numbers via our Entity Identity Management platform. We then confirm your relationship to any vendor partners (BPOs, technology platform providers, etc.) and add rich call data (RCD) for branded call identification.

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Identity Management Logo
SHAKEN Certificate Management Logo
step 3

SHAKEN Certificate Management

With your Verified Identity successfully associated with your phone numbers and RCD (rich call data), Numeracle then passes this information to NetNumber for certificate management and call signing via NetNumber’s Guaranteed Caller Enterprise STIR/SHAKEN solution.

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step 4

Enterprise Call Signing

To complete the process, call signing via NetNumber’s Guaranteed Caller Enterprise STIR/SHAKEN solution is completed. The result is your calls delivered as STIR/SHAKEN authenticated calls, displayed with the verified caller display + optional RCD information across the calling ecosystem.

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Call Signing Logo
numeracle + netnumber call authentication for the enterprise

Benefits of Verified Caller Identity

Acquire Verified Caller Display

Stand Apart From Bad Actors

'Easy Button'
Calls meet the STIR/SHAKEN criteria to be delivered as verified calls with optional RCD (rich call data) info to show branded information such as calling party name and company logo.
Legitimate enterprises will stand out from the bad actors traversing the network by meeting the KYC 'know your customer' requirements outlined within the TRACED Act.
This joint Numeracle + NetNumber solution provides a streamlined, compliance-based pathway for enterprise callers to participate in the STIR/SHAKEN trust network.
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STIR/SHAKEN Joint Solution Partnerships

POC Comcast

Industry Collaboration Proof of Concept

Comcast, Everbridge, NetNumber, Numeracle, and Twilio completed the first-ever telephone call with authenticated caller ID and rich call data, powered by the STIR/SHAKEN framework and protocols. This marks a milestone in protecting consumers from fraudulent robocalls and building greater trust and transparency for phone users.

Enhancing authenticated caller ID as an extension of STIR/SHAKEN Rich Call Data is an evolutionary leap forward for trust in the phone ecosystem.
Read the Press release
NetNumber's Guaranteed Caller solution portfolio extends the company’s previous solutions to address all commonly known trusted-call scenarios, enabling legitimate callers to participate in the STIR/SHAKEN trust network while locking out fraudulent callers. It is the industry’s most comprehensive approach to solving unwanted calls.
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The front-end vetting and verification delivered through Numeracle's Entity Identity Management platform enables legitimate enterprises to enter the NetNumber Guaranteed Caller call authentication framework while exposing bad actors who may fraudulently attempt to present their calls as being from those same enterprises.
read the numeracle + netnumber press release
STIR/SHAKEN, here we come!
Ready to start the process of ensuring your legitimate business calls meet the requirements to achieve the 'Verified' call display via STIR/SHAKEN?
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caller id authentication

STIR (Secure Telephone Identity Revisited) / SHAKEN (Signature-based Handling of Asserted information using toKENs) is a framework designed to assign a certificate of authenticity to each phone call for use across the telecom network. These certificates will act as a digital signature of trust passed from carrier to carrier to improve traceable call delivery.

STIR/SHAKEN is a requirement of the TRACED Act, and the FCC has also mandated that both originating and terminating voice service providers must implement the STIR/SHAKEN caller ID authentication framework by June 30, 2021.

Once implemented, the STIR/SHAKEN protocol requires that the relationship between the identity of the caller and the authorized use of its phone numbers be verified in order to pass STIR/SHAKEN authentication and achieve the "Verified Caller" display. If calls are not properly 'signed' via STIR/SHAKEN, they can be blocked.

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videos, articles, and more

More STIR/SHAKEN Resources

STIR/SHAKEN: What This Means for the Consumer
STIR/SHAKEN: What This Means for the Consumer

In this episode of Bekah Speaks, Numeracle’s Rebekah Johnson takes a consumer perspective on STIR/SHAKEN to describe call delivery end-to-end. When illegal calls are originated in a world post-STIR/SHAKEN, the FCC will have a lead on who to go after through trace-backs.

Watch the Video
Blog posts
Elevating the Enterprise to “Verified Caller” in STIR/SHAKEN
Elevating the Enterprise to “Verified Caller” in STIR/SHAKEN

The enterprise identity must be elevated to bridge the gap between the enterprise caller and the point of entry to STIR/SHAKEN call authentication.

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STIR/SHAKEN for Call Centers Webinar hosted by NobelBiz
STIR/SHAKEN for Call Centers Webinar hosted by NobelBiz

A long-time advocate for the delivery of wanted, critical, and legitimate calls, and an active member of the ATIS IP-NNI Task Force (co-author of the SHAKEN standard), Rebekah joins this webinar ready to share her expertise on what call centers need to do to prepare for STIR/SHAKEN. Separating fact from fiction, this session will raise awareness around requirements, progress, expectations, and more. ‍

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