Abstract

Whether you're providing a call-back requested via an online form, a bank trying to reach a customer, a pharmacy trying to reach a patient, you can increase the consumer trust to answer incoming calls by adding custom branding.

Across all the top wireless carriers, you’re able to display your business’ caller ID name (and logo, where applicable) to present an instantly recognizable presence and increase contact rates, call backs, customer satisfaction, conversion rates, and more.

Join us to learn what’s possible in business caller ID technologies, how to get started, and how to measure success of branding in communications.

syllabus Takeaways

Capabilities of branded calling technologies and reach across the top carrier networks
How to measure the ROI of branded calling, using real metrics and statistics on successes
Campaign flexibility and types of calls that would benefit; is this right for your business?
How Smart Branding can be used alongside reputation management solutions
Expectations on set-up timelines and best practices

Alexander Carter

With 21 years of experience and success in sales, business growth, and account management, Alexander Carter drives strategic initiatives to excel the growth of Numeracle into a wider network of enterprise, contact center, and service provider clients and partners. As a seasoned account executive for enterprise sales in tech, telecom, and software solutions combined with his years managing clients and accounts for enterprises in the hospital and healthcare spaces, Alex’s leadership and experience across different industries makes him an advocate for legal callers of all sectors to ensure critical communications can be delivered consistently and effectively and bring our solutions to additional entities in need.