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Washington D.C.
October 17, 2023

The Intersection of Trust and Confidence – Building a Framework for a Fraud Free Future

Continuing the narrative around the crucial role of identity in telecom and exploring the future and industry next steps.
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The roll-out of the STIR/SHAKEN framework and standards provided a great foundation for mitigating and preventing fraud on our telephone networks. It has been just that though, a FOUNDATION. With the implementation of STIR/SHAKEN protocols near complete, now is the perfect time to improve upon the framework and add the functionality needed to eliminate fraudulent calls altogether. As easy as this may sound in theory, the reality is that there are several barriers standing in our path to success. Chief among these are a lack of consistency in achieving trust and providing timely, useful feedback that can help better enforce commonly agreed upon industry guidelines. Join Sri Ramachandran, SVP and Chief Technology Officer, at Somos, Rebekah Johnson, Founder and CEO at Numeracle, Greg Rogers, Head of Global Policy and Regulatory Affairs at Bandwidth Inc. and Chris Wendt, VP of Systems Engineering at Somos,as they discuss what can – and needs to – be done to restore trust in telecom. During this session, they’ll provide perspective on why it’s so critical that this effort be collaborative. From enterprises to service providers to consumers, there are multiple players and moving parts involved in the call journey and it’s up to us to work together to create positive experiences founded in trust, confidence and security.  

Tuesday | October 17 | 11:45 AM - 12:20 PM

Moderator:

  • Sri Ramachandran, SVP & Chief Technology Officer, Somos

Panelists:

  • Rebekah Johnson, Founder & CEO, Numeracle
  • Chris Wendt, VP of Systems Engineering, Somos
  • Greg Rogers, Head of Global Policy and Regulatory Affairs, Bandwidth

We're Exhibiting & Hosting
Master Classes
Call & Contact Center Expo 2023
26 April – 27 April
Removing the Boundaries to Better Connectivity with Identity
All the contact center strategy, investments in agent productivity, and more won’t matter if your communications aren’t trusted by the consumers you’re reaching out to connect with.
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