What is Verified Identity?

Verified Identity is a service that ensures businesses are the sole representative associated with their numbers, providing a layer of authenticity and trust in communications, crucial for compliance with STIR/SHAKEN standards.

How does Number Reputation Management work?

Our Number Reputation Management service allows businesses to manage their phone numbers to prevent and remediate improper labeling, ensuring effective communication with customers. It involves real-time monitoring and quick remediation processes.

Why is Branded Calling important?

Branded Calling boosts customer trust by displaying the business's name and reason for calling directly on the caller ID, enhancing recognition and reducing the likelihood of calls being dismissed as spam.

Why are my numbers labeled as spam?

Numbers can be labeled as spam due to a variety of factors, including being reported by users, being associated with aggressive marketing tactics, or due to errors in spam filtering technologies. Our Number Reputation Management service helps address and correct these issues.

What is branded calling?

Branded calling is a feature that allows businesses to display their name and reason for the call on the recipient’s caller ID, enhancing transparency and trust in business communications.

Call Display News

Call Display Insights

The latest industry news on rich call data (RCD), branded calling solutions, and call display capabilities and technologies.

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How to Pick the Best Branded Calling Solution for Your Business

Nov 2, 2023

6 min read

How to Pick the Best Branded Calling Solution for Your Business

Currently evaluating which Branded Calling Solution provider is right for you? Use this RFP checklist to ensure you're getting the most capable solution without hurting your ROI.

Jan 24, 2023

2 min read

Why are My Numbers Being Labeled as Spam?

An Updated Look on Call Blocking and Labeling Analytics post-STIR/SHAKEN

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Nov 11, 2022

3 min read

Analytics Engines Update Call Intent & Identity Display for Incoming Calls

Don’t Panic: It only impacts a selection of calls meeting specific criteria

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Nov 3, 2022

5 min read

The Inside Scoop on Call Delivery: Part III

Mythbusting the FAQs we get asked on Branded Calling

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Call Display News

Why are My Numbers Being Labeled as Spam?

Analytics Engines Update Call Intent & Identity Display for Incoming Calls

The Inside Scoop on Call Delivery: Part III

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